Business SMS Template Library
Plain, character-optimized message drafts for service professionals, clinics, auto shops, and retailers. Tested against standard GSM-7 limits to prevent unexpected segment charges.
Order Confirmation
Instant notification sent immediately upon receiving or preparing a customer order.
Appointment Reminder
Reduces no-shows for dental clinics, salons, repair shops, and professional consultants.
Payment Reminder
Polite, firm payment balance follow-up for suppliers, wholesalers, and service contractors.
Service Completion & Ready for Pickup
Alerts vehicle owners, laptop/phone repair clients, or dry-cleaners that their item is ready.
Delivery Out for Dispatch
Informs local customers when their package or grocery basket is out with the delivery executive.
Customer Thank-You & Receipt
Builds long-term loyalty immediately after an in-store purchase or completed job.
Business Hours or Location Announcement
Notifies regular clients of holiday timings, shop relocation, or new contact numbers.
Opt-In Customer Exclusive Promotion
For verified opted-in repeat customers. Includes mandatory TRAI 10am-9pm & STOP opt-out footer.
Festive Greeting (English)
Warm seasonal greeting for Diwali, Eid, New Year, or Christmas with business signature.
Festive Greeting (Hindi Unicode / Devanagari)
Demonstrates UCS-2 Unicode encoding (70 chars per segment) for Devanagari Hindi text.
Custom Follow-Up & Feedback Request
Custom inquiry asking for honest Google review or feedback on a recent visit.
Personalize variables with one tap directly inside the Android app.
Telecom guidelines for message templates
1. Dynamic Token Safety
When substituting names ({name}) or order identifiers, leave 20 to 25 characters of safety margin to ensure long customer names do not spill into a second SMS segment.
2. Transactional vs Promotional Wording
Transactional notices (appointment confirmations, repair pickups, invoice balance notices) enjoy significantly higher open rates and near-zero carrier dispute rates when kept strictly factual and polite.